1. Introduction

Arbeva olarak, kişisel verilerinizin güvenliğini en üst düzeyde tutmakta ve 6698 sayılı Kişisel Verilerin Korunması Kanunu (“KVKK”) kapsamında gerekli tedbirleri almaktayız. Bu politika, kişisel verilerin nasıl toplandığı, işlendiği, saklandığı ve korunduğu hakkında bilgi vermek amacıyla hazırlanmıştır. Ayrıca, kişisel verilerinizle ilgili haklarınızı ve bu hakları nasıl kullanabileceğinizi de açıklamaktadır.

2. Scope

This policy applies to all individuals whose personal data is processed, including our employees, customers, suppliers, and business partners. As Arbeva, we act in accordance with the KVKK and other relevant legal regulations when processing your personal data.

3. Collection and Processing of Personal Data

As Arbeva, we collect and process your personal data through the following methods and for the following purposes:

  • Website Usage: When you visit our website, technical data such as your IP address, browser information, and cookie data may be collected. This data is processed to improve site performance, enhance user experience, and ensure security.
  • Product and Service Sales: We collect personal information such as your name, surname, email address, phone number, and address to provide our products and services. This data is used to process your orders, make deliveries, and provide better service to you.
  • Customer Service: Personal data shared during your interactions with our customer service, including inquiries and conversations, is processed to ensure customer satisfaction and respond to your questions.
  • Job Applications: Information such as your resume, education background, and work history submitted during job applications is used to evaluate your applications and manage the hiring process.
  • Marketing and Communication: With your consent, we may use your contact information to inform you about campaigns, promotions, and updates.

4. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  • Providing and improving our services
  • Managing customer relationships
  • Handling order and delivery processes
  • Managing customer satisfaction and complaint processes
  • Fulfilling legal obligations
  • Conducting marketing activities
  • Evaluating job applications and managing recruitment processes
  • Ensuring data security

5. Transfer of Personal Data

As Arbeva, we only share your personal data with third parties when necessary and in compliance with legal obligations. Your personal data may be transferred under the following circumstances:

  • To fulfill legal obligations, to authorized public institutions and organizations
  • To business partners, suppliers, and service providers during the provision of our products and services
  • To third-party service providers and consultants to manage our business processes

Your personal data will not be shared with third parties outside of the situations mentioned above, nor will it be transferred abroad.

6. Storage and Security of Personal Data

Your personal data is securely stored for the duration necessary to achieve the purposes for which it is processed. Physical, technical, and administrative security measures have been implemented to protect your data. All necessary precautions are taken to prevent unauthorized access, misuse, disclosure, loss, or destruction of your data.

7. Your Rights as a Data Subject

Under the KVKK, as the owner of personal data, you have the following rights:

  • Right to Information: You have the right to know whether your personal data is being processed and, if so, to request information about it.
  • Right of Access: You have the right to access your personal data and obtain a copy of it.
  • Right to Rectification: You have the right to request the correction of any incomplete or inaccurate personal data.
  • Right to Erasure: You have the right to request the deletion or destruction of your personal data.
  • Right to Restriction of Processing: You have the right to restrict the processing of your personal data.
  • Right to Data Portability: You have the right to transfer your personal data to another data controller.
  • Right to Object: You have the right to object to the processing of your personal data.
  • Right to File a Complaint: If you believe that there has been a violation regarding the processing of your personal data, you have the right to file a complaint with the Personal Data Protection Authority.

8. Submitting Requests Regarding Your Personal Data

You can contact us to exercise your rights concerning your personal data as described above. You can submit your requests in writing through our contact details below. Your request will be processed free of charge within the shortest time possible and no later than 30 days. However, if the transaction incurs an additional cost, a fee may be charged based on the tariff determined by the Personal Data Protection Authority.

9. Policy Changes

Arbeva reserves the right to update this KVKK Policy at any time. Policy changes will be posted on this page, and updated policies will be effective from the date of publication. We recommend reviewing this page periodically to stay informed of any changes to the policy.